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MacBook Pro 13" 2021
John Doe
July 28, 2025
$150
Screen flickering and battery not charging properly
Device received and logged into our system
Completed initial diagnostic - identified screen cable and battery issues
Ordered replacement screen cable and battery
Currently replacing faulty components
Comprehensive testing of all functions
Device ready for customer pickup
Customer notified about parts ordering delay
Battery replacement will include 6-month warranty
Screen cable replacement completed successfully
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