Pivacy Policy

Privacy Policy for IT Services Freetown Computer Repair Shop

Effective Date:January 1, 2023 At IT Services Freetown, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of data we collect from users of our website www.itservicesfreetown.com ("the Website"), how we use and protect that data, and your rights in relation to your data. By accessing and using our Website, you consent to the practices described in this Privacy Policy.

Information Collection and Use

We may collect personal information from users of our Website when you voluntarily provide it to us, such as when you fill out contact forms, sign up for newsletters, or make inquiries. The information we collect may include but is not limited to:

  • Name
  • Email address
  • Phone number
  • Physical address
  • Computer or device information
  • IP address
  • Cookies and usage data

  • We use this information for the following purposes:
  • To respond to your inquiries and provide support.
  • To process and fulfill your requests for our services.
  • To send you important updates, newsletters, and marketing communications (you can opt-out at any time).
  • To improve our Website's user experience and functionality.
  • To analyze trends and gather demographic information for research and analytics.
  • To comply with legal obligations and protect our rights and interests.

  • Cookies and Tracking Technologies

    Our Website may use cookies and similar tracking technologies to enhance your experience on the site. Cookies are small data files placed on your computer or device when you visit a website. They allow us to recognize your browser and remember certain information about your visit, such as your preferences.

    We may use cookies for the following purposes:
  • To customize content and provide a more personalized experience.
  • To analyze usage patterns and website performance.
  • To track the effectiveness of our marketing efforts.
  • To prevent fraudulent activities.
  • You can control and manage cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality and user experience of our Website.

    Data Sharing and Disclosure

    We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our business and delivering services to you. These service providers are obligated to keep your information confidential and secure and are not allowed to use it for any other purpose.

    We may also share your information in the following circumstances:
  • When required by law or legal process.
  • To protect our rights, privacy, safety, or property, and that of others.
  • In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
  • Data Security

    We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

    Your Rights and Choices

    You have the right to:

  • Access and receive a copy of the personal information we hold about you.
  • Withdraw your consent at any time (where we rely on consent for data processing).
  • Correct inaccuracies in your information.
  • Request the deletion of your data under certain circumstances.
  • Object to the processing of your data.
  • Lodge a complaint with the appropriate data protection authority if you believe we have violated your rights.
  • To exercise any of these rights, please contact us using the contact information provided below.

    Children's Privacy

    Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to have the data removed.

    Changes to this Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our Website, and the revised version will be effective as of the stated "Effective Date."

    Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • +232 33 399391
  • info@itservicesfreetown.com
  • West Freetown, Sierra Leone
  • By using our Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein