Frequently Asked Questions

FAQ

Welcome to the FAQ section. Here, we address some common questions you might have about our services and how we can assist you with your computer-related needs. If you don't find the information you're looking for, please feel free to contact us directly. Click to expand below questions to display answers accordingly.

  • We offers a wide range of services, including but not limited to:

    • Laptop and Desktop repair service
    • Mobile Repair service
    • Web Developement
    • Graphic Design
    • Networking
    • POS software installation
    • Event decor, & cake making

    • You can request a repair or service by visiting our shop in person during business hours or by contacting us via phone, email or fill out our contact form here. Our friendly staff will guide you through the process and provide you with all the necessary details.
    • In most cases appointments are not required, but for your convinience, we recommend scheduling one if you want to ensure prompt service. Walk-ins are also welcome, but appointments help us allocate time specifically for your repair needs. Simply fill out our contact form here
    • The time required for a repair can vary depending on the issue. Minor software problems may be resolved within a few hours, while more complex hardware repairs might take longer. Our technicians will provide you with an estimated turnaround time when you bring in your device.
    • Our repair cost vary based on the specific service or repair needed. We offer competitive and transparent pricing. You can inquire about the cost of a particular service by reaching out to us directly.
    • Yes, we have expertise in repairing both Windows and Mac computers. Our skilled technicians are well-versed in working with various operating systems and hardware configurations.
    • We take data security seriously. While we make every effort to preserve your data, we recommend backing up your important files before bringing in your device for repair. We also offer data recovery services in case of unexpected data loss.
    • Yes, we provide repair services at your desired location. It could be at your house, office or even on the beach😎. Also, for specific situations, such as network setup or troubleshooting, we also offer on-site services. Please contact us for more information.
    • In cases where a device is beyond repair or if repairing it would not be cost-effective, our technicians will provide you with honest advice and potential solutions. We can also assist you in selecting a replacement or upgrading your equipment.
    • Yes, we provide a warranty on our repair services. The warranty duration varies depending on the type of repair or service performed. Our technicians will provide you with warranty details when you bring in your device.
    • Key technologies we use include HTML, CSS, JavaScript, backend programming languages (such as Python, Ruby, PHP, or Node.js), databases (MySQL, PostgreSQL, MongoDB), and frameworks (React, Angular, Vue, Django, Ruby on Rails).
    • POS (Point of Sale) software is a system used by businesses to manage sales transactions, track inventory, process payments, and generate reports. POS systems streamline operations, improve accuracy, enable better inventory management, offer insights into sales trends, and enhance customer experience.

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Computer Repair